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Revenue Cycle and Denial Management

Denials and aged receivables are where earned revenue quietly fails to become cash. Elevate treats denial management as a finance problem, not a billing problem, tracing where claims break down and rebuilding the controls that stop the same denials recurring next quarter.

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At a glance
Defined project or inside a retainer
Hospitals, physician networks, behavioral health
Remote nationwide, on site when necessary across LA and Orange County

What the Revenue Cycle Work Covers

01

Denial root cause analysis

Denials sorted by payor, code and origin, so the fix lands on the process that caused them.

02

Aged receivables reduction

Systematic work-down of aged buckets, with the oldest and largest balances triaged first.

03

Payor behaviour tracking

Patterns by payor over time, which can turn an anecdote about one insurer into a contract negotiating position.

04

Front-end controls

Eligibility, authorization, and coding discipline at intake, where the cheapest denial prevention lives.

05

Working with outsourced billing

Revenue cycle strategy led in partnership with an outsourced billing vendor, strengthening KPI visibility and accelerating collections.

06

Recovery of unreconciled balances

Where migrations or system changes have left receivables unreconciled, the differences are traced and cleared.

How Revenue Cycle Engagements Run

The first step is a read of the current receivables position and denial inventory, broken down by cause and payor. Typically, that surfaces two or three concentrations that account for most of the problem. Work then splits between recovery, which is finite, and prevention, which is the part that holds. Reporting is put in place early, so progress is measurable week to week.

Runs as a defined denial management project or as part of an ongoing fractional CFO retainer.
[ PRICING PLACEHOLDER — rates to be set after market research ]

Common Questions

We already outsource billing. Does this conflict?
No. The work is usually led in partnership with an outsourced biller, sharpening KPI visibility and holding the vendor to a standard. Replacing the biller is rarely the answer.
Is this recovery or prevention?
Both, and they are budgeted differently. Recovery is finite and front-loaded. Prevention is the part that stops the same denials from arriving next quarter.
How do you know where to start?
By breaking the denial inventory down by payor, code, and origin. Two or three concentrations usually account for most of the value, and those are resolved first.
Will this help in payor negotiations?
Often. Denial patterns tracked by payor over time turn an anecdote about one insurer into a documented negotiating position.
What if our receivables do not reconcile at all?
Then reconciliation comes first. A discrepancy of this kind has been traced and cleared before, following a failed system migration.
Evidence
20%
Increase in cash collections at a community hospital through targeted denial and aged receivables management.
10-15%
Revenue growth at an ambulatory network by overhauling denial management and aged receivables processes and instituting physician volume benchmarks.

Neither of those came from new volume. They came from collecting what had already been earned, along with stopping the leak that had been treating it as someone else’s problem.

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Direct access to seasoned financial leadership changes how healthcare executive teams operate. Contact Elevate to discuss your financial structure, operational bottleneck, or leadership needs.

Email info@elevatecfo.co
Based in Los Angeles, California
Elevate

Executive financial leadership for healthcare organizations: fractional and interim CFO, controller services, margin improvement and revenue cycle recovery.

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info@elevatecfo.co
Los Angeles, California
Remote nationwide
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